An independent, partner-led audit of your managed travel program — built to surface the savings, service gaps, and supplier economics hiding in plain sight.
Most travel programs are negotiated once and inherited for years. Fees creep, content narrows, service quietly downgrades, and no one with the right vantage point ever re-examines the whole picture.
We do — independently, with no agency relationships and no supplier commissions clouding the read. Our principals spent careers on the other side of these negotiations, which means we know exactly where value tends to disappear.
The result is a clear, benchmarked view of how your program compares to the market, what it should cost, and what to do about it — delivered straight to the people who make the call.
Booking-channel strategy, servicing model, responsiveness, after-hours support, and account-management effectiveness against best practice.
Online booking tools, breadth of air and hotel content across NDC, GDS and direct, policy controls, and the traveler experience.
Transaction-fee and ancillary-charge benchmarking, pricing transparency, and services charged that competitive models include.
Air, hotel and ground supplier performance, share behavior, and the distribution strategy that quietly shapes cost and compliance.
A structured read of service, technology, reporting, and commercial standing versus the market.
A quantified view of excess spend, missed savings, and value recoverable inside the current program.
Your TMC scored across service, technology, data, and commercial structure, with benchmark positioning.
Contracted versus delivered versus charged — the value-gap most programs never see.
Practical moves: immediate fixes, renegotiation leverage, and when a broader market review makes sense.
A concise, decision-ready summary built for leadership, finance, and procurement.
We align on goals and the questions that matter most to your leadership.
You share program data and agreements; we handle the analysis.
We test your program against comparable mandates and market standards.
Findings, quantified opportunity, and a clear path — delivered to the room.
An independent audit of a managed travel program that hadn't been re-benchmarked in years.
Tell us a little about where you are. If we're the right fit, a partner will be in touch within one business day.
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